Multi-disciplined project leader with over a decade of experience in the Specialty Pharmacy sector. Proven track record coordinating multiple concurrent projects across internal and external stakeholders, with a knack for translating complex subjects into digestible, relatable information.
Leading business intelligence initiatives and driving data-driven decision making across the organization.
Spearheaded high-level projects enhancing patient care, including enterprise-level business migrations and application updates. Documented processes and requirements for a multi-billion-dollar Specialty Pharmacy business migration, and served as Project Manager for several specialty migration work streams.
Key achievement: Lead Product Manager of BioPlus V, overseeing all UI/UX updates, new features, and technical impacts for the application as part of migration.
Product Manager for the BioPlus V Application, designing and overseeing implementation of key features including the "Get Next" button, Work Prioritization Campaigns, BioPlus V Tasks, the myBioPlus Patient Portal, Order Status Tracker, and Patient Health Profile.
Managed the full professional UI/UX team and introduced Design Sprints, improving collaboration between business and technical teams.
Led implementation of large and small projects company-wide, gathering requirements and overseeing development. Created process flows, business requirements documents, user stories, wireframes, and training materials.
Prepared BRDs, Solution Requirements Packages, Requirements Traceability Matrices, use cases, and process models. Managed a system-wide encryption project for PCI compliance and migration of the Business Blocks application into the CVS Citrix system.
Executed project analysis including context diagrams, entity relationships, workflow mapping, and wireframes. Collaborated with PMs and developers to plan, develop, and implement customer-facing applications.
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